The two most important key factors in Relationship Selling is the rapport and trust created between the salesperson and the client.  The first thing a client buys is the salesperson, then they buy the product or service.

In this class you will learn to:

• Create a more positive first impression.
• How to handle questions with ease.
• Establish rapport quickly and easily with customers.
• Know what your customer is thinking but not saying.
  

This class is a must if you want to develop your communication awareness and give you the competitive edge!

Features of the class include:

• Learn 5 techniques to increase your ability to get your point across.
• Implement 3 key elements of reading and connecting with your clients.
• Practice powerful techniques for active listening.
• Use effective questions to gather valuable information.
• Avoid the 5 ways to turn off a customer.